Privacy Policy

Effective Date: February 28, 2026

EvanCX ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our SMS appointment notification service.

Information We Collect

When you schedule an appointment with EvanCX, we collect:

• Your name
• Mobile phone number
• Email address
• Service address
• Appointment details
• Payment information (processed securely through third-party payment processors)

How We Use Your Information

We use your information to:

• Send appointment confirmations, reminders, and updates via SMS
• Send secure payment links for consultation deposits
• Provide customer service and support
• Improve our services

SMS Messaging

By providing your mobile phone number, you consent to receive transactional SMS messages from EvanCX, including:

• Appointment confirmations
• Appointment reminders
• Payment links and requests
• Service updates

Message frequency varies based on your scheduled appointments (typically 2-3 messages per appointment). Message and data rates may apply based on your mobile carrier plan.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only:

• With service providers who assist in our operations (payment processors, SMS delivery services)
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

• Opt-out of SMS messages at any time by replying STOP to any message
• Request access to your personal information
• Request correction or deletion of your information
• Contact us with privacy concerns

Third-Party Services

We use third-party services for payment processing and SMS delivery:

• Payment processing: Stripe
• SMS delivery: Twilio

These services have their own privacy policies and data handling practices.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: