Local focus

A more capable
tomorrow.

  • Learn at your pace

    Patient, step-by-step help with your phone, computer, and everyday tasks. Ask questions, try it yourself, and build confidence.

  • Work backed for 30 days

    My work comes with a 30-day work warranty. If you have a concern about work I’ve done, you have someone to contact.

  • Buy what you need

    Need a new phone or laptop? I’ll help you compare options and choose a good fit for your needs and budget, without paying for extras you won’t use.

“You don't need to speak tech. That's my job.
I'll help you understand what you have, choose what fits, and use it with confidence.”
— Evan, EVANCX Founder

Good advice can cost less than a purchase you don’t need.

A personal tech advisor can help you get more from what you own, avoid costly mistakes, and spend thoughtfully when it is time to buy.

Not sure where to start? Let’s talk.

A 30-minute discovery call gives us time to talk through what you need and whether I can help.
No obligation to book further work.

Book a Discovery Call

Technology, explained in plain language.

You do not need to know the right technical words. We can start with what you want to do, and work through it together.

“I want to feel comfortable using my phone.”

Practice the things that matter to you, such as sending photos, making video calls, or finding your way around the settings.

“I forget the steps after someone shows me.”

We can slow down, repeat the steps, and write down a simple reminder you can use later.

“Do I really need to replace this?”

Let’s first look at what you already own. Learning a feature or adjusting a setting may be enough.

The value: more confidence using what you already have, and fewer purchases made out of frustration.

Start with a 30-minute discovery call. No obligation to book further work.

Book a discovery call

Support does not end at goodbye.

I offer a 30-day work warranty. If something about the work I’ve done does not seem right, contact me within that time so we can review it together.

“Something still does not seem right.”

Tell me what is happening and which work it relates to. We’ll review your concern and the next step.

“I want to understand what is covered.”

We can discuss the warranty coverage for your particular job before work begins.

The value: a clear person to contact about the work, rather than wondering where to turn.

Start with a 30-minute discovery call. No obligation to book further work.

Book a discovery call

The right fit can cost less.

A higher price does not automatically mean a better choice for you. Start with what you need your technology to do.

“I just need email, photos, and video calls.”

For example, a $300 laptop might meet your needs better than a $4,000 model built for demanding professional work. Those are illustrative prices, not product recommendations.

“There are too many phones to choose from.”

We can compare the things you’ll notice every day: screen size, ease of use, battery life, storage, and price.

“I’m not sure whether to fix it or replace it.”

We can review your current device and the cost of your options before you commit to another purchase.

The value: avoid spending money on features you do not need. The potential savings depend on your situation and the cost of the advice.

Start with a 30-minute discovery call. No obligation to book further work.

Book a discovery call
Illustration of a Palm Springs mid-century modern home with an orange door, palms, and mountains at golden hour

For your home

A little help.
A lot more confidence.

Personal technology support, explained in plain language. Start with what you need help with, and we’ll find a practical way forward.

01

Your everyday technology

Friendly help with the devices and digital tools you use at home.

02

Support at your pace

Room to ask questions, understand the next step, and feel more comfortable with technology.

03

A way to meet that works

Choose from the available in-person or remote services when you book. In-person availability depends on your ZIP code.

04

Get more from your phone

Practice sending photos, making video calls, and finding the settings you use most. We can focus on the everyday tasks that matter to you.

05

Make your computer feel familiar

Work through email, files, and everyday applications together. Clear explanations and hands-on practice help you feel more comfortable doing it yourself.

06

Choose before you spend

Thinking about a new phone or laptop? Let’s look at your needs and budget, compare your options, and avoid paying for features you won’t use.

07

Understand what you already own

A new purchase isn’t always the answer. We can review your current device and consider whether a setting, a little practice, or a repair is the better next step.

08

Leave with steps you can follow

We can repeat a task and write down the steps in plain language, so you have something useful to refer to after our time together.

09

Make technology easier to see and hear

Explore larger text, clearer displays, captions, and other built-in settings that can make your devices more comfortable to use.

10

Take the next step with confidence

Bring the questions you’ve been putting off. We can sort out what matters most and make a manageable plan, one step at a time.

Explore home services

For your business

Less friction.
More possibility.

I build things with automation to help local businesses achieve more with less. From customer experience to technical operations, the focus is on systems that work for people.

01

CX Strategy & Success Architecting

Designing end-to-end post-sale lifecycles for Enterprise SaaS. I specialize in building churn-mitigation systems, adoption playbooks, and high-value QBR frameworks.

02

Streaming & Technical Operations

Emmy-winning technical leadership for global LIVE and VOD platforms. Managing cloud infrastructure, video delivery pipelines, and 24/7 service availability.

03

Fraud & Platform Integrity

Extensive experience in anti-piracy, bandwidth theft mitigation, and fraud detection. I implement data-driven protocols to protect digital assets and platform security.

04

Operational Support Frameworks

Transforming internal business support through ITSM implementation, Jira/Confluence mastery, and cross-functional team alignment for crisp execution.

05

Practical automation

Connect everyday tools and simplify repetitive tasks, so your team can spend more time helping customers and less time moving information by hand.

Explore business services
Illustrated Palm Springs office with warm wood, desert mountains and palms outside

LET'S MAKE THINGS EASIER

What could work better in your everyday?

At home, at work, or wherever you’re headed next.

Select a service to see available times

Booking

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Evan Chorney-Sanchez · Coachella Valley

Your neighbor. Your technology partner.

Hi, I'm Evan.

I help Coachella Valley households, small businesses, and nonprofits with the technology they use every day: getting things set up, fixing what isn't working, learning new devices, and buying the right thing without overspending.

I've worked in technology for more than 20 years. Now I bring that experience to your home or business, explained in plain language, at whatever pace works for you.

Getting started is simple. Book a 30-minute discovery call, tell me what's going on, and we'll decide together whether I can help. My work is backed by a 30-day work warranty, and I live here in the valley too.

Work with me

How I work

People first. Details matter.

A few simple principles guide every job, big or small.

Plain language. I explain what's going on in everyday words, so you understand your options and make the decision yourself.

The real problem first. I ask questions before I touch anything. Fixing the cause means you don't pay for the same problem twice.

Simple and reliable. I recommend the simplest setup that does the job well. No extras you won't use, no products you don't need.

You'll know how to use it. I show you how things work so you feel confident on your own, not dependent on me for every small thing.

I stand behind my work. If something I did isn't right, I make it right. Every job comes with a 30-day work warranty.

Where my experience comes from

Big experience. Local service.

Twenty years in technology, at companies large and small. Here's what that means for you.

Software & online services

Apps and accounts that work for you

I've helped software companies make sure customers get real value. I'll set up your apps and subscriptions, and cut the ones you don't need.

Media & streaming

Video and streaming, done right

I was part of an Emmy Award-winning streaming team. That means a home setup that just works, and better video for your business.

Business systems

Tools your business can rely on

I've built support systems for large companies. For you, that means email, scheduling, and phones that run smoothly without an IT department.

Security & fraud prevention

Protecting what matters

My background is in anti-piracy and fraud detection. I'll help you secure your accounts and spot scams before they cost you.

Professional history

Two decades of making technology work.

From call centers to global streaming, here's where my experience comes from and how it shows up in the work I do for you.

Today

Founder, EvanCX

Coachella Valley · 2025 — Present

Hands-on technology help for Coachella Valley homes and small businesses: setup, fixes, teaching, and honest buying advice.

Inventor, Patent Pending

Sole inventor on a pending patent for virtual channels powered by consumption.

Chair of Technology, Board of Directors

Coachella Valley Classical Voices · Palm Desert · Jul 2024 — Jul 2026

I kept the organization's technology affordable, secure, and reliable.

Chair of Technology, Board of Directors

PSGMC · Aug 2023 — Jul 2025

Sourced, set up, and trained on the technology the chorus runs on. Created roadmap for technology overhaul.

What this means for you: I know how to make a small budget go far, whether it's a household, a small business, or a nonprofit.

Streaming & software · 2017 — 2025

Customer Success Manager

Glide · Mar 2025 — Jul 2025

Helped business customers get real value from their software, with a 93%+ renewal rate and 34% faster onboarding.

Senior Customer Success Engineer

Conviva · Oct 2023 — Jun 2024

Trusted technical advisor to major media companies, using streaming data to find and fix quality problems.

Manager, Streaming & Video Operations

Paramount+ (CBS Interactive) · Aug 2020 — Oct 2023

Created performance metrics for streaming playback, automated routine work, and created roadmap to cut storage costs by 33%.

Piracy & Fraud Analyst · Technical Operations Lead

Sony PlayStation Vue · May 2017 — Jan 2020

Grew from operations specialist (TOC) to team lead, and later fraud analyst on an Emmy Award-winning streaming team. Built the first centralized TOC operations playbook, account-sharing detection, and anti-piracy protections.

What this means for you: streaming that works, accounts that stay secure, and scams caught before they cost you.

Media & content · 2005 — 2017

New Release Coordinator

Sony Pictures Entertainment · Feb 2016 — Feb 2017

Delivered new film and TV releases to partners worldwide with a 97% on-time rate.

Content Coordinator

M-GO (Fandango) · Apr 2013 — Feb 2016

Ran next-day TV and movie publishing and improved service levels by 300%.

Traffic Manager, Editing Coordinator

LFP Broadcasting · Nov 2010 — Jan 2013

Built in-house editing and quality control teams and a shared media storage system.

DVD Project Manager, Customer Support Manager

KWWWO, Inc. · Jun 2005 — Jun 2010

Produced 90+ DVD releases and added self-help options that made customer support faster.

What this means for you: professional-quality video, photos, and content for your business.

Where it started · 2001 — 2009

Store Manager / eCommerce Manager

dkVOGUE · Jun 2007 — Jun 2009

Ran a boutique store and built its online shop.

Owner, Lead Artist

PhotoTweak · Mar 2002 — Jul 2005

Ran my own design business: print broker, website design, Photoshop teacher, and client relationships.

Implementation Analyst, Customer Care SME

T-Mobile · Apr 2001 — Nov 2004

Solved complex customer issues and trained call center teams on new systems.

What this means for you: I've run a small business and worked the front line, so I know what you're dealing with.